Jackpots Casino — Terms & Conditions

Jackpots Casino (jackpotscasino.click) is an online gaming and Sports Betting platform based in Bangladesh. These Terms & Conditions ("Terms") form the legal basis of the agreement between Jackpots Casino and its users.

By using our website or mobile app, opening an account, or participating in any game, you agree to these Terms & Conditions. Please read the full document carefully before registering.

If you disagree with any of these terms, please do not use our services. For any questions, contact our support team — we're ready to assist you in Bangla.

The following conditions must be met to open an account at Jackpots Casino. All information provided during registration must be accurate and truthful.

• Only one account may be registered per person.
• Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• Your name, date of birth, mobile number, and payment details must all be provided accurately.
• You are solely responsible for keeping your account password confidential.
• Transferring or selling your account is strictly prohibited.

As part of the verification process, Jackpots Casino may request a national ID card, passport, or other identity documents at any time. Withdrawals may be restricted until verification is complete.

Jackpots Casino is strictly for users aged 18 and above. We take every precaution to prevent underage access to our platform.

• Minimum age is 18. Age verification will be carried out at the time of registration.
• A national ID card or valid proof-of-age document may be required for verification.
• If an account is suspected of belonging to a minor, it will be suspended immediately.
• Professional players or individuals subject to a gaming ban are not eligible to participate.

Financial transactions at Jackpots Casino are safe and fast. You can easily deposit and withdraw via bKash, Nagad, and Rocket.

Your account must be fully verified before any withdrawal can be processed. Withdrawals are generally made via the same method used for the deposit. In line with our anti-money laundering policy, additional verification may be required for large transactions.

• Bonus funds cannot be withdrawn directly — wagering requirements must be fulfilled first.
• Your original deposited funds can be withdrawn at any time (where no wagering requirements apply).
• Payments may be delayed in the case of suspicious transactions.

Jackpots Casino offers a variety of bonuses and promotional offers. Each offer has its own terms, which are clearly stated on the offer page.

• Welcome Bonus: For new members. A bonus is added to your first deposit.
• Deposit Bonus: Extra bonus on deposits during special days or events.
• Cashback: A percentage of weekly or monthly losses returned as cashback.
• Free Spins: Complimentary spins on selected slots games.
• Referral Bonus: Refer a friend and both of you get rewarded.

Wagering requirements apply to all bonuses. Typically, you must wager 20–40x the bonus amount before withdrawing. For the terms of a specific offer, promotions page here.

Jackpots Casino offers both Sports Betting and casino games. Each category has its own specific rules, though certain general rules apply across the board.

• Once a bet is confirmed, it cannot be changed or cancelled (except via Live Betting cash out).
• If a match or event is cancelled, the bet will be voided and the stake will be refunded.
• In the event of a system error or technical issue, Jackpots Casino will have the final say on the outcome of any affected bets.
• Accounts may be subject to investigation if unusual betting patterns are detected.
• Minimum bet amounts are ৳50 for Sports and ৳10 for casino games.

All games at Jackpots Casino are sourced from certified software providers. Game outcomes are determined by a Random Number Generator (RNG), which is regularly audited by independent third parties.

• Outcomes in slots, roulette, blackjack, and all other RNG games are entirely random.
• Live dealer games feature real dealers in real time — results cannot be manipulated.
• Attempting to manipulate games, or using bots or automated software, is strictly prohibited.
• If a technical fault is detected in any game, Jackpots Casino reserves the right to void that round.

The RTP (Return to Player) rate for each game is listed on its information page. This rate applies as a long-term average and may vary from session to session.

Jackpots Casino is committed to responsible gaming. Gaming is entertainment — and to make sure it stays that way, we have a range of safeguards in place.

• Daily/Weekly Limit: Set your own deposit or betting limits at any time.
• Self-Exclusion: Take a break from gaming for a set period of time.
• Cooling-Off Period: Self-exclusion periods ranging from 24 hours up to 6 months.
• Reality Check: Periodic reminders to track your playing time.

If you notice signs of gaming addiction, please contact our support team. For more information, Responsible Gaming page here.

Protecting your personal information and financial data is Jackpots Casino's top priority. We use 256-bit SSL encryption.

• Information provided at registration is never sold to third parties.
• Payment details are stored in encrypted form and cannot be accessed directly by anyone.
• If any suspicious activity is detected on your account, we will notify you immediately.
• Enabling two-factor authentication (2FA) on your account is strongly recommended.

To read the full Privacy Policy Privacy Policy page here.

Jackpots Casino reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

• Registering with false information.
• Operating multiple accounts.
• Attempting to abuse bonuses in bad faith.
• Attempting to manipulate game software.
• Threatening or harassing other users.
• If found to be a minor.
• Suspected money laundering or other criminal activity.

If an account is closed, the verified balance (excluding bonuses) will be refunded, though this may be delayed while an investigation is ongoing.

Jackpots Casino is not liable for the following:

• Bets lost due to internet disconnection.
• Game interruptions caused by issues with the user's device.
• Delays or issues caused by third-party payment providers.
• Losses resulting from unexpected technical errors.
• Account misuse resulting from password sharing.

That said, Jackpots Casino will always strive for a fair resolution. If you are affected by a technical error, please contact support.

Jackpots Casino reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes in advance via email or push notification.

• Continued use of the site or app after any changes are made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account and your remaining balance will be refunded.
• The date of the latest update will always be shown at the top of this page.